Singapore Airlines Kualanamu Airport Terminal – KNO

Singapore Airlines is well known for its services and fleet. Passengers flying to and from Singapore Airlines Kualanamu International Airport can refer to the description below for terminal 1 and service location details that Singapore Airlines uses to serve its passengers. Check the lounge accessibility criteria to rest while waiting to board the plane.

Details of Singapore Airlines Medan Airport

The Singapore Airlines Kualanamu Terminal is 1, at Kualanamu International Airport.

Services provided by Singapore Airlines at Medan Airport Terminal KNO

At the Office of Singapore Airlines Kualanamu Terminal, passengers can avail themselves of the following services / amenities:

Flight Ticket Booking

Singapore Airlines ticket counters are available for flight bookings at Kualanamu Airport. Carry identity card and other relevant documents necessary to proceed the request further. Nowadays, booking and other reservation related services can be availed online via official website or mobile application. 

Flight Ticket Cancellations and Refunds

Connect to the Singapore Airlines Kualanamu Terminal staff for cancellations and other flight changes of scheduled bookings. The refunds are subject to ticket type and other norms designed by the airlines. Even the changes are allowed for a payable fine. Confirm the refund and other related queries before requesting the cancellation of reserved seats. 

Manage Booking

All bookings related key changes like name, date, flight, and cancellations are allowed at Kualanamu Terminal for SIngapore Airlines ticket counters. The staff is available to assist individuals to initiate cancellations, upgrades, and other requests related to SIngapore airlines bookings. 

Pet Travel on Singapore Airlines

Singapore Air Policy allows travelers to travel with their pets as carry or check-in bags.  Yet, the rules vary as per the local authority regulations of arriving and departing countries for the pets. Generally,  domestic dogs,cats and birds easily qualify the eligibility criteria. Visit the Singapore Airlines office with basic details like, name,age, gender,color of the pet to book a reservation.  

Delayed, Lost or Damaged Baggage

Queries related to lost or damaged baggage must be immediately reported at SIngapore Airlines offline centers. Else, dial  on +971 2 622 1110 to inform the representative about the  specific concern. The assistance shall be provided at the earliest. 

Check-in

Self- serving kiosks and ticket counters are present at Singapore Airlines Kualanamu Terminal as offline mediums of check-ins. Whereas, the online portal of the airlines also enables online check-ins with facilities to add baggage and download the boarding pass. 

Airport Lounge

Singapore Airlines passengers can rest or relax at the lounge available at Kualanamu International Airport. The access to the lounge is subject to Kris Flyer or Star Alliance lounge Membership. 

Dial the customer service of Singapore Airlines to verify the lounge availability and eligibility criteria. 

Special Assistance Service

Singapore Air passengers facing issues with flight reservations or wish to add special assistance like wheelchair and medical help must fill the Assistance Request Form. The staff responds on an immediate basis. Flight queries  with 72 hours or less departure time are accepted on priority basis. This service is limited for bookings directly with Singapore Airlines. For reservations via an agent or partner airline, contact the concerned authority.

Rental Cars at Kualanamu International Airport

Kualanamu Intl Airport offers the facility to hire a Car service. Various private taxis and cars are available for bookings on the online portal. The stations of the respective car services are detailed beside the pricing information. It is advised to rent a car on priority due to unavailability during heavy traffic at the airport. 

Parking at Kualanamu Intl Airport

The parking service at Kualanamu International Airport is paid. Guests visiting the airport to board a plane or drop a traveler for their scheduled flight can calculate the prices on hourly basis based on the rates defined by the airport. Call at +971 2 505 2528 to know about the valet service offered to the visitors of Kualanamu Airport. 

Services & Amenities at Kualanamu International Airport

• ATMs & Cash to Card Machines
• Fast Track 
• WiFi
• Lost & Found
• Retail Services
• Mailboxes
• Smoking Rooms 
• News and Magazines 
• Charging Stations
• Financial Services 
• Mail-back Program
• Masks
• Worship Areas 
• Airport Hotels 
• Information Office 
• Medical Help
• VIP Terminal 
• Family Services 
• Assistance facilities  

The Kualanamu International Airport is equipped with a plethora of services ensuring passengers’ convenience. Review the airport’s website to avail desired services or enquire for related concerns.

Check Worldwide List of Singapore Airlines Offices

Singapore Airlines Medan Airport Map

Frequently Asked Questions (FAQs) of Singapore Airlines Kualanamu Airport